Shipping to the US

We ship from Canada using a third-party courier, and once your package enters the United States, it is handed over to USPS for final delivery.

Processing Time

All orders are made to order.

  • Processing time: up to 7 business days

  • During busy periods (markets, holidays), processing may take slightly longer

Once your order is ready, it will be shipped out right away.

Shipping Time

  • Estimated delivery: 7–14 business days

  • Final delivery is completed by USPS

You’ll receive a tracking number once your order ships. Tracking will continue to update after USPS receives the package.

Tracking & Transit Updates

When your order is in transit:

  • Tracking may pause while the package is crossing the border

  • Updates usually resume once USPS scans the package

  • This is normal and does not mean your package is lost

Delays & Expectations

Shipping across the border can sometimes be unpredictable.

  • Delays may occur due to customs or courier processing

  • Estimated delivery times are not guaranteed

If your order goes beyond the expected timeframe, feel free to reach out and we’ll help check on it.

Incorrect Addresses

Please double-check your shipping address before placing your order.

  • We are not responsible for orders shipped to incorrect or incomplete addresses

  • If a package is returned to us, we can resend it, but additional shipping fees may apply

Lost or Missing Packages

If your tracking shows delivered but you haven’t received your order:

  • Check with neighbors or your local USPS office

  • If it’s still missing, contact us and we’ll do our best to help

Damaged Items

If your item arrives damaged:

  • Send us a photo within 48 hours of delivery

  • We’ll review and arrange a replacement if needed

Thank you so much for trusting us, and we appreciate you!